onboarding form terms conditions
Effective Date: 7/10/2025
Welcome to Creatively! By filling out this form and submitting your information to Creatively ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to the following Terms and Conditions ("Agreement"). Please read these Terms carefully before submitting your onboarding form.
1. Agreement Overview
These Terms and Conditions govern the relationship between Creatively and the Client, including all services related to design, development, consulting, strategy, digital marketing, and brand development provided by Creatively. By submitting your information and agreeing to proceed with Creatively, you accept these Terms and Conditions.
2. Services
Creatively offers a wide range of services, including but not limited to:
Brand Identity & Strategy
UI/UX Design
Web Design & Development
Digital Strategy & Consulting
Marketing & Growth Strategies
E-commerce Setup & Support
Content Creation & SEO
Ongoing Website Maintenance & Updates
Custom Brand Positioning and Development
Other Additional Services as requested
By submitting this onboarding form, you acknowledge and agree that Creatively is under no obligation to offer or provide services tailored to the specific needs outlined in the form. Any services provided will be subject to further review and approval by Creatively and are contingent upon the specifics and details provided in the form, as well as the outcome of such review. Additionally, updates to this form may be made as needed, and such updates will apply to future work once agreed upon.
3. Project Scope and Deliverables
The scope of work, deliverables, and expected timelines will be discussed and finalized after reviewing the submitted onboarding form. The following will be determined during this process:
Project Scope: The exact nature of services to be rendered and the deliverables provided.
Timelines: A timeline for deliverables and project milestones.
Budget: The agreed-upon budget and any flexibility in the project scope or budget.
Any changes to the scope or deliverables must be agreed upon in writing by both parties and may incur additional charges.
4. Client Responsibilities
By submitting this form, you agree to:
Provide Accurate Information: You confirm that all information provided is accurate, complete, and up-to-date to the best of your knowledge.
Cooperate with Creatively: You agree to provide all necessary materials, feedback, and approvals in a timely manner, including brand assets, content, and direction.
Respect Deadlines: You agree to meet all project deadlines and provide timely approvals or input.
Failure to meet these responsibilities may result in delays or additional fees, which will be discussed in advance.
5. Intellectual Property
Ownership of Work: Upon full payment, the Client may receive a license to use final deliverables. Creatively may retain intellectual property ownership, granting the Client a limited, non-transferable license for use.
Third-Party Licensing: The Client is responsible for securing licenses for third-party assets. Creatively is not liable for legal issues arising from their use.
Portfolio Use: Creatively reserves the right to showcase completed work in its portfolio and promotional materials unless agreed otherwise in writing.
6. Payment Terms
Fees: Fees will be outlined in the proposal following form submission.
Payment Schedule: Typically includes an upfront deposit, milestone payments, and a final payment.
Late Payments: May result in halted work and 1.5% monthly interest (or maximum allowed by law).
Refunds: All payments are non-refundable except in cases where Creatively fails to meet agreed deliverables or timelines.
7. Warranty and Limitations of Liability
Warranty: Creatively will use commercially reasonable efforts to deliver quality services but does not guarantee specific outcomes.
Limitation of Liability: Creatively shall not be liable for indirect or consequential damages.
8. Termination
By Client: You may terminate anytime but remain responsible for work completed and non-refundable fees.
By Creatively: Creatively may terminate if the Client fails to meet responsibilities or deadlines. Fees for completed work remain due.
9. Indemnification
The Client agrees to indemnify and hold Creatively harmless from all claims or liabilities arising from use of services, third-party content, or legal violations.
10. Governing Law and Dispute Resolution
Governing Law: This Agreement is governed by the laws of Colorado.
Dispute Resolution: Parties agree to attempt informal resolution, followed by mediation/arbitration if needed.
11. Force Majeure
Creatively is not liable for delays or failure due to events beyond its control (e.g., natural disasters, pandemics, labor disputes).
12. Modifications to Terms
Creatively reserves the right to modify these Terms. Any changes will be communicated and apply to future work upon acceptance.
13. Acknowledgment and Acceptance
By submitting the onboarding form, you acknowledge and accept these Terms. Do not proceed if you do not agree.
14. Payment Disputes and Chargebacks
The Client agrees not to initiate chargebacks or disputes. If done, the Client must reimburse Creatively for any resulting costs. All payments are non-refundable.
15. Client Approval Process
Client must respond to deliverables within five (5) business days. Lack of response will be deemed approval.
16. Third-Party Tools and Services
The Client agrees to bear any additional costs for third-party tools or licenses unless otherwise stated.
17. Non-Solicitation
Client agrees not to solicit or hire Creatively staff or subcontractors for 12 months after completion without written consent.
18. Publicity and Testimonials
Client grants Creatively permission to use their name, logo, or testimonial for marketing unless otherwise agreed in writing.
19. Severability
If any provision is found unenforceable, the remainder of the Agreement remains in effect.
20. Assignment of Rights
Client may not transfer this Agreement or its rights without written consent from Creatively.
21. Entire Agreement
This Agreement constitutes the full understanding between the parties and supersedes prior agreements.
22. Non-Binding Nature of Form Submission
Form submission does not constitute a binding agreement. Creatively is not obligated to start work until a formal agreement is made. Shared information is not confidential unless otherwise agreed in writing.
You also confirm financial capability to hire Creatively and that you are not undergoing bankruptcy or similar proceedings.
Contact Information:
For questions regarding these Terms and Conditions, please contact:
CREATIVELY